Return Policy

At Kings Club BD, we strive to ensure customer satisfaction with every purchase. If you’re not fully satisfied with your order, our Return Policy is here to help.

1. Eligibility for Returns

• Items must be returned within [Specify Time Frame, e.g., 7 or 14 days] of receiving the order.
• Items should be unused, in their original packaging, and in the same condition as received, with all tags attached.
• Certain items, including customized products, intimate apparel, or sale items, may not be eligible for return.

2. Return Process

• Request a Return: Contact us at [Customer Service Email or Contact Form Link] with your order number and reason for the return.
• Ship the Item: Once approved, you will receive instructions on how and where to send the item. Please note that the customer is responsible for return shipping costs.
• Return Confirmation: Once received, we will inspect the item. You’ll receive a notification regarding the approval or rejection of your return within [Specify Time Frame, e.g., 3–5 business days].

3. Refunds

• Approved returns will be refunded to the original payment method within [Specify Time Frame, e.g., 5–10 business days] after processing.
• Please note that the initial shipping fee is non-refundable.

4. Exchanges

• If you need a different size or color, we recommend processing a return for a refund and placing a new order for the replacement item.
• Exchanges are subject to item availability.

5. Non-Returnable Items

Certain items cannot be returned, including:

• Customized or personalized items
• Final sale or clearance items
• Items without original packaging or tags

6. Contact Us

If you have any questions or need further assistance, please reach out to us